Privacy Policy

Our policy :

Cycle South West France respects your privacy and is committed to protecting your personal data. This policy explains how we use your personal data when you use this website, including data you may provide when you arrange a service, enter a competition or register to receive marketing material.

It also describes your rights under applicable laws and regulations. This site is not intended for children and we do not knowingly collect data from children. If you do not agree with the following policy, you may want to stop viewing/using this website.

Who are we?

This document is the Privacy Policy of Cycle South West France (address: 12 Rue Maurice Luxembourg, 47160, Buzet-sur- Baïse, France) and our website, (referred to as, “we” or “us” in this Privacy Policy).

Cycle South West France is registered and operates in France. You can also contact us via our website

What data we collect:

We collect basic personal data (e.g. email address, name) that you give us with your consent or because we are entering into a contract with you. We can send you details of all your data that we hold, just ask us.

How we use your data:

Your data will be used by Cycle South West France to manage your account and provide you with the products and services you have requested from us. We will only send you marketing emails (e.g. updates and special offers) if you have explicitly consented to allow the communication. In some cases, we may need to share your basic personal data with suppliers, for example if a delivery company to deliver one of our bikes to you. We do not sell your data to third parties.

Email marketing:

All email marketing messages we send are done through an EMS (email marketing service provider). An EMS is a third-party software/application service provider that allows marketers to send email marketing campaigns to a list of users. Our EMS provider is MailChimp ( The email marketing messages we send may contain tracking tags/tracked clickable links or similar server technologies to track subscriber activity in the email marketing messages. When used, these marketing messages may record a variety of data such as; times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. This data, within its limits, will show the activity of each subscriber for that email campaign. All email marketing messages we send are GDPR compliant. We provide you with a simple method to withdraw your consent (unsubscribe) or manage your preferences/information we hold about you at any time. See the marketing messages for how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

How long will we store your data:

We will use your data until you withdraw your consent. We can delete the data we hold about you, just ask us. Security We ensure the security of the personal data we hold by using password protected technologies. In the event of a security breach, Cycle South West will notify you and the appropriate government authorities within 72 hours. Your personal data rights: Under the GDPR, you have a number of personal data rights: you can find out more about them at

Cookies :

We use cookies on this site to provide you with a better user experience. We do this by placing a small text file on your device/computer’s hard drive to track how you use the website, to record or log whether you have seen particular messages we display, to log you into the site, if applicable, to display relevant advertisements or content, referred you to a third party website. Some cookies are necessary to enjoy and use all the features of this site. We use a cookie control system that allows you to accept the use of cookies and to control which cookies are saved on your device/computer. Some cookies will be stored for specific periods of time, while others may last indefinitely. Your web browser should provide you with the necessary controls to manage and delete cookies from your device. Please check your web browser options.

Third party links:

This site may include links to third-party websites, plug-ins and applications. By clicking on these links or activating these connections, it is possible that third parties may collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Last updated May 22, 2018.